Residence Bologna

Very Good
Traveller Type: family with young children
  : Breakfast, room and location.
  : None.

Very Good
Traveller Type: family with young children
  : Location Air conSize of roomBreakfast
  : Check-in process slow and tedious Use of garage a bit of a faff

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: group

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: young couple
  : Very kind people with an open as well as flexible mindset.

Good
Traveller Type: family with young children
  : A large clean room with a nice bathroom and a great location. Breakfast was good/OK with variety, it obviously depends what kind of food you're used to.
  : First of all, the local currency stated on booking.com is euro, but if u want to pay in euros for the room, you have to pay with cash to avoid fees. If you want to pay in euros with card, there will be fees (according to the receptionist). The real local currency is CZK, and that should be on booking's website. We had problems with our AC, it stopped working every night and had problems during the day, which wasn't very nice when it was 30 C outside. The beds were not very comfortable, and had some kind of rubbery mattress cover on 2 of them, so when you moved in the bed, it squeaked.. The most remarkable thing is that one of the receptionists raised her voice at me when I asked for towels, and started defending why they hadn't been left at the room earlier. A simple calm explanation would have been enough instead of her trying to start an argument, it wasn't a big deal but she made it one.

Fair
Traveller Type: family with young children
  : The location is perfect - everything can be reached by foot. The breakfast also is very good.
  : Air conditioning was broken for 2 days. The lock the room was not locking automatically thus the staff left our room unlocked. We did not get parking in the garage. We could not open window as they were pointing to the roof with air conditioning farm.

Very Good
Traveller Type: young couple
  : The hotel was very nice. A great location to Charles Bridge, Old Town and New Town. Very nice hotel.
  : We picked this hotel because it had everything we were looking for, especially laundry service. We need laundry service because we travel for 2 or 3months. When reservation was confirmed we sent an e-mail asking about the laundry service and was told that it was provided, we just had to get a bag from the reception and turn it in by 9:00 am and we would have it back by the next day. When we went to ask for the laundry bag the ladies at the reception desk told us there was no laundry service. Big disappointment for us especially since on web site it says there is laundry service and we have an e-mail saying they have it and directions what we should do.